Support
We're a small team and we read every message.
Need a hand?
Email us and we'll usually reply within one business day.
Getting started
How do I add an activity for the whole season?
Tap + Add activity, pick the kid and type (sport, dance, lesson, camp), choose the days and times, and set the start and end dates. Juna creates every event in the season at once.
What's the difference between an activity and an event?
An activity is the whole commitment — a season of practices, a run of camp days — with its venue, gear, and schedule. An event is a single date on the calendar. Use the activity wizard for anything that repeats; use quick-add for a one-off like picture day.
Family sharing
How do I add my partner or a grandparent?
Go to Settings → Family Sharing → Invite, choose a role, and share the code. They create their own account, then enter the code under Settings → Family Sharing → "Have an invite code?" Co-parent invites are free.
What can a caregiver see and do?
Caregivers (like a grandparent) can see the family's schedule and claim pickups and drop-offs, but can't edit activities or add kids. Parents and organizers have full access.
Subscriptions & billing
What's free and what's Pro?
Free covers one kid, two activities, and two family members, plus the full schedule, overlap radar, and Drives board. Pro unlocks unlimited kids, activities, and members, and cost tracking. Every plan starts with a 7-day free trial.
How do I cancel my subscription?
Subscriptions are billed by Apple. Open the iPhone Settings app → tap your name → Subscriptions → Juna → Cancel Subscription. You'll keep Pro until the end of the current period.
I bought Pro but don't see it.
Open Juna's paywall and tap Restore Purchases, making sure you're signed in with the same Apple ID you purchased with. If it still doesn't appear, email us.
Account
I forgot my password.
On the sign-in screen, choose Reset password, enter your email, and follow the code we send you. If you signed in with Apple or Google, use that same button instead — there's no separate password.
How do I delete my account?
Go to Settings → Delete account. This permanently removes your profile and the family data you own. This can't be undone.
Still stuck?
Email support@junafamily.com with your question and, if it helps, a screenshot. We'll get you sorted.